Policy
Terms and conditions
Not published yet
This policy has not been written. It has to be drafted and signed off before we trade, and we would rather show you nothing than show you wording that turns out not to be what we actually do.
What it will cover
- Who you are contracting with, and our company and VAT registration details
- How an order is formed and when it becomes binding
- Pricing, VAT, and what happens if a price is listed in error
- Product descriptions, natural timber variation, and tolerances on size
- Guarantees, and what conditions them
- Liability, and how disputes are handled
Governed by the Consumer Rights Act 2015. Final wording is the owner's solicitor's to settle — [NEEDS HUMAN SIGN-OFF].
If you need to know where we stand on this before it is published, ask us and we will tell you directly.